FAQ

What are your local moving services?

Our locally owned and operated moving company is your best choice for moving services in Northwest Florida. We can handle a move of any size, from a whole house to a simple apartment to single pieces. We are also sophisticated enough to handle any job, including office moving. Whether you’re in need of a multi-day commercial move or you just need to move out of your old bedroom at your parents’ place, we can take care of you.

What about mini storage?

We have over 1300 mini storage units at our Pensacola, FL location in sizes ranging from 5’ x 5’ to 10’ x 30’, with a similar selection at our Navarre location. Both our Pensacola and Navarre locations are climate controlled. We can accommodate any need; whether you just need to store a few boxes or you need safe, secure storage for precious family heirlooms. Just give us a call today to learn more about availability and mini storage options..

Can you help with long distance moves into or out of the area?

We certainly can. Our highly personal moving services will meet your needs, whatever they might be. We are licensed for and do moves throughout the United States, using safe over-the-road rigs that are clean and big enough to transport the furnishings of an entire house. You can accompany your move in your own vehicle, if you choose, and we will make sure that your possessions are accompanied by professional staff with their security assured to your satisfaction..

Do you offer packing services?

We do. Our professional packers can safely and efficiently pack your belongings. Whether you are moving around the block or across the country and whether you’re moving your home or your office, we can take care of any part of the packing that you choose.

How do I book a move with A+ Student Movers ?

There are several ways to plan and book a move with A+ Student Movers To begin, you can use our online Quote tool and get a basic idea of what your move might cost. If you’re interested in scheduling an in-home estimate, fill out our online In-Home Estimate form and an agent will contact you to schedule a visit. You can also reach our customer care center directly by calling 850-432-5594 to speak with one of our representatives. An agent will then follow up with you with an estimate. .

Packing

Can I pack anything in the drawers of my dresser or desk? All loose items must be packed in boxes to prevent loss or damage while moving. It is recommended that you pack all items and leave the drawers empty. Will the driver load all the boxes that I packed? Yes, as long as the driver deems them safe for transport. How should I pack my waterbed? Waterbeds need to be drained completely, while fiber-filled waterbeds need to be professionally vacuum-drained in advance of your moving date. Can I pack and move my plants? Most moving companies will not take your plants. The stress and heat of being inside the moving trailer usually causes them to die. Many states do not allow the entry of plants while other states will admit plants under certain conditions. There are some states that have no regulations at all. Be sure to understand your state's regulations prior to moving the plants in your own vehicle. What should I do with my jewelry and other valuable items? Items of extraordinary value such as jewelry, money, antiques, and stamp collections can be included in your shipment, provided that you notify your local moving representative of these items before packing and moving day. It is strongly recommended that you carry irreplaceable and expensive articles with you, or make alternate arrangements for their transport. In the moving industry, items worth more than $100 per pound are considered to be articles of "extraordinary value.” To be assured that a claim involving these articles is not limited to minimal liability, complete and sign your mover's high-value inventory form. Also, be sure to sign the "Extraordinary Value Article Declaration" box, if applicable, on your Bill of Lading. Each mover has a slightly different procedure to follow as it relates to high-value items. Ask your relocation specialist to provide you with an explanation of their company's process. This is a confusing (but important) task, so be sure that you clearly understand the rules prior to load day. .

What am I not allowed to pack on my load

Some items can’t come with you on your move, such as fireworks, flammables, cleaning fluids, matches, etc. Read our complete non-allowables list for more information and consult earth911.com for recycling locations in your area..

How is the cost of my shipment calculated?

If you are moving to a different state, the charges will be based on the weight of your shipment and mileage—these are referred to as the transportation charges. There are a variety of different moving charges that can potentially appear on your estimate, so be sure to ask your relocation specialist to explain each charge for you. Some additional charges that may appear include packing, crating, valuation or coverage, bulky article charge (for oversized items), and extra labor. Again, please be certain you fully understand these charges so that you can accurately compare the estimates you receive..

How should I pay and what are the payment methods?

Tariff provisions require that all moving charges be paid before your shipment is unloaded at the destination. Payments can be made using cash, certified check, or money order. Other payment options, such as a credit card, can be arranged with your professional moving service provider. Discuss these options with the relocation specialist and/or the customer service representative assigned to your shipment. In the event that your employer is paying for the move, the employer may pre-arrange to be billed via invoice. Whatever works best for your situation is great—just be sure to have the details worked out prior to when packing and loading begins –if the method of payment is not established prior to load day, it can cause you problems on delivery day..

What is an order for service?

All movers are required to prepare an order for service before they transport your shipment. The order for service provides you with written confirmation of the moving services that you requested to be performed in conjunction with your shipment. It also lists the agreed upon dates for the pickup and delivery of your shipment and amount of valuation that you requested, along with any special services that you ordered. It also features a place and telephone number where the mover can contact you during the move..

Additionally, the order for service shows the charges that you will be assessed for your household move or corporate relocation. If you are moving under a non-binding estimate, the order for service will indicate the amount of the estimated non-binding charges, the method of payment for the charges and, in cases where the actual charges exceed the non-binding estimate, the maximum amount that you are required to pay at the time of delivery in order to obtain possession of your shipment (you will have 30 days following delivery to pay the balance of the charges due). If you are moving under a binding estimate, the order for service will show the charges that you will be required to pay at delivery, based on the binding estimate and the terms of payment. You and your mover must sign the order for service..

What is an Inventory?

The driver will generally inventory your shipment as he or she loads it (although it is not required by law). When completed, the inventory provides a detailed, descriptive listing of your household goods, along with the condition of each item when received by the mover. Be sure that everything listed on the inventory is correct. This is not always the easiest task, as you will find things written on the inventory such as “PBO,” which means “packed by owner.” The contents of this carton cannot be listed, as the driver is simply not able to see inside each and every box. You will also sometimes find “CP” on a line item in the inventory, which means “carrier packed” container. You may also notice, in the middle column on your inventory form, a line that has many seemingly random letters and numbers associated with a specific item. This is where a driver uses inventory code to make note of the condition of a particular item. To understand this code, you can refer to the top of the inventory sheet for a legend that will explain what each code means. For example, SC means scratched; C means chipped; the number 3 refers to the right side of piece; and 8 refers to the top of the piece. This is a simple (and consistent) way for the driver to make note of any irregularities or existing damage. Remember, this inventory is for you to keep track of what is loaded, and the condition of each item. If damage occurs on a particular piece during the loading process, make a note of the inventory tag number on that item and indicate it in the far right hand column on the line that corresponds with that piece. This is the document that will be scrutinized when the claims process is initiated, so it is important to have the damage clearly noted. This inventory should also be used at-destination when your shipment is delivered. Use the inventory to verify the articles that are delivered and, again, note an exception to the condition of any items as they are brought into your home. Point out the damage to the driver. What often occurs is that a piece of furniture has been in your home for many years and you grow accustomed to looking at it in a certain place and in a certain light. When you bring that same piece into your new home, you may notice damage that may have been there for a long time. The driver will have noted the scratch or chip at your origin residence. If you are not sure if it was existing damage or new damage, ask your driver to explain the condition of the piece as he noted it on the inventory during the loading process. This is the quickest way to distinguish new damage from what was there all along. Our drivers are very careful about the way they handle your items, and the inventory is their safeguard against potentially fraudulent damage claims. Use this inventory to your advantage in making sure that you are protected, just as the driver uses it to protect himself or herself..

How do I prepare my home and myself for move day?

Your mover may ask you to choose several consecutive days during which your goods may be loaded. The number of days in what is referred to as a "load spread" depends upon the size of your shipment and the time of the year when your shipment is loaded. Remember to try and remain flexible during the busy moving season by allowing for three to five extra days on your load spread in order to have a better chance of securing a truck and driver to load your shipment. The customer service representative and/or driver will contact you at least 24 hours prior to load day to let you know the time of arrival. Be sure to let them know of any changes that have taken place that may affect loading day. A good example of changes that may take place is that the street in front of your home is under construction, preventing the large over-the-road truck to get near your home. Or possibly, you haven't completed packing due to an unanticipated event. Contact your mover as soon as possible so that they can send out professional packers to complete the job for you. Make sure your home is ready for the crew. Move anything off the porch and walkways that may obstruct movement of your goods out of the home. Take doors off the hinges if you know certain items will not fit through. Remove all small throw rugs from traffic areas that could cause the driver or crew to trip or slip. Offering water, Gatorade, or other soft drinks on hand to the driver and crew, especially on a hot summer day, is an incredible gesture and, although our drivers come prepared, they will be grateful for your thoughtfulness. Our drivers will prepare the home with runners, door jamb protectors, and railing protectors if applicable. This will help save on the little knocks that may occur during the loading process..